ABOUT CHERY LAND EMILE

You cannot call us, but you will always get the best tailor-made support! We deliberately choose not to offer telephone support: Our aim is to offer you our products and services at the lowest possible price and the highest possible quality. Experience has taught us that a telephone queue is irritating and that we cannot offer the quality we stand for over the phone. Therefore, we do not have an expensive call Centre. We can therefore return these savings directly to our customers. As a result, you get much more value for your money as a customer!

Moreover, e-mail and chat is also a much more suitable medium for providing customized support. Because it gives us the opportunity to send you pictures or give you a link to the manual. This allows us to explain exactly what actions you can still perform or which button you can click. This is not possible over the phone. Over the phone, we cannot see what actions you are performing on your screen. This makes it impossible to give proper instructions over the phone. An additional advantage is that you, as a customer, also have the opportunity to respond with pictures or links that show what you mean. This can clarify a lot for us, allowing us to help you even better and faster!